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LiveBall has a single-tenant SaaS architecture. This means that each customer’s data is maintained in his or her own dedicated database and separate file directories. After a rigorous evaluation of competitive alternatives, we’ve selected Rackspace as our infrastructure provider for the server hardware, network management, physical data center facilities, and Internet backbone connectivity components of our SaaS platform. We are contracted with Rackspace’s high-end Intensive/RES services group to provide top-tier support and proactive infrastructure improvements. You can read more about all of the precautions we take here.
LiveBall provides open integration options, which means that regardless of which other platforms you are using, you can use and share your data with ease. With LiveBall, you’ll have the capabilities and support not just for web post and email exports, but also for submitting to XML and JSON web services, a native Salesforce API, secure FTP, and more. LiveBall has been successfully integrated with Aprimo, DoubleClick, Eloqua, Google Analytics, Infusionsoft, Marketo, Mongoose Metrics, Omniture (Adobe), Pardot, Hubspot, Siebel, and countless proprietary IT systems. If you ever require custom integration support, our technical services team will work with you to make it happen. Helping you set up integrations is a major focus of your Smart Launch.