Search the FAQ for entries containing:
Yes. We’re committed to exceeding the security needs of our customers in sensitive industries such as finance, insurance, and health care.
The LiveBall application was designed and developed by a team of ion engineers with several decades experience in producing secure, mission-critical, commercial-grade online software. LiveBall has been built and tested according to current best practices to protect against hostilities such as denial of service (DoS) or SQL injection attacks. We have a five year track record of delivering four-nines (99.99%) uptime services.
Every customer is provided with a 256-bit SSL certificate that can be used to access their console over a secure HTTPS channel. This assures that all of a client’s management of their LiveBall service is encrypted end-to-end. Exports of respondent data can likewise be delivered via secure web form posts or secure FTP.
Learn more about how we’ve designed LiveBall to keep your data safe here.